Item Support Policy
ZANIMOTION support includes file bug fixes, providing answer to template related questions. Providing links for pre-rendered (when applicable) or extra assets like sound score FX, that are not included in the main download archive zip file.
File support does not include file customization, rendering , editing service or basic After effect knowledge. I try to make my project files so easy, that even a beginner can use them, but in case you dont’ have After Effect, or don’t have time to do it, Feel free to ask for a sharp template customization services !
ZANIMOTION does not provide or distribute any of the Adobe Software application, or the Additional Plugin that can be used in the template project file. It’s at the end-user responsibility to make sure all necessary software are owned on their computer and properly licensed. Make sure to closely check the technical specifications of each template.
Digital Assets used in project video preview (Soundtrack, pictures, video footage) are only for demo purpose, and are not included within the final archive, please refer to the Credits section on each respective item description page, to get your hand on it.